Bill Pay FAQ's :: Online Services :: Bank Services - Clinton Savings Bank


Online Bill Pay Frequently Asked Questions
	Top 7 Questions Customers Ask Can I make a payment to anyone Can I pay bills with my credit card? Can I cancel a payment? When will an authorized payment be debited from my account? Can I pay a person or business if I don't have an account number? Who has access to my personal information? How do I pay someone new? Top 7 Questions Customers Ask Can I make a payment to anyone Yes, you can pay anyone including your cable company, doctor, or Uncle Charlie. Back to top Can I pay bills with my credit card? No, the application only accepts payments from demand deposit (checking) accounts. Back to top Can I cancel a payment? Yes, just click the Cancel link in the Pending Payments section on the Make Payments page. Back to top When will an authorized payment be debited from my account? If the payee is being paid with either a paper check or an electronic payment, the amount of the payment will be deducted from your account within 2 business days of the payment processing date. Back to top Can I pay a person or business if I don't have an account number? Yes, you don't need an account number to make a payment. Back to top Who has access to my personal information? You are the only person who can authorize payments to be issued by us against your account. Our representatives access your account information on a need-to-know basis, and only with your approval. Back to top How do I pay someone new? Just enter the name of the person or business you want to pay in the Pay someone new entry box and click Add. Next, provide the required information and click Continue. If we need additional information, a second Pay Someone New window appears. That's it—the person or business will be added to your list, ready to be paid. Back to top

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