COMING SOON!!
MESSAGE PAY* SERVICE IS A FAST WAY TO PAY YOUR CSB LOANS FROM AN EXTERNAL ACCOUNT.
For fee-free methods of making payments from your CSB account, log into online banking using the Online Banking button at the top of the page or via the CSB mobile app.
Important Details:
- You will be asked to verify your account and the primary account holder's date of birth.
- If you choose to use this service to make payments you will need to verify your account the first time. To do so you will have to set up the following:
- A 4-digit pin: once you have entered your account number and date of birth, it will prompt you to create a 4-digit pin. Store this information in a secure place as you will need this pin number to verify future payments.
- Preferred method of payment: to make a payment you will have to add your preferred form of payment in the portal. You can do this by selecting ADD NEW DEBIT CARD or ADD NEW BANK ACCOUNT which will prompt a secure website for you to input your information. If done correctly, there will be a message stating 'Payment Method Success' and you will be redirected to the payment portal.
- Once your account has been successfully verified, you will be directed to the payment portal where you'll be able to see all of your loans and will also be able to select your preferred payment method.
Reminders:
- The transaction fee to use this MessagePay service is $7.99 for a debit card and $2.99 for ACH (direct withdrawal from a checking or savings account).
- Encrypted information guarantees your information is secure.
- Payments accepted from checking accounts, savings accounts, and debit cards.
And coming soon - text message reminders and payments!
Frequently Asked Questions:
Q: Is there a maximum dollar limit when making a payment?
A: Yes, the maximum dollar amount when using MessagePay is $4,100 using ACH and $3,000 when paying with a debit card.
Q: How do I make a payment without being charged a fee?
A: The $7.99 convenience fee using a debit card or $2.99 fee using ACH (direct withdrawal from a checking or savings account) is only if you use the Message Pay service. If you log into online banking using the Online Banking button at the top of the page or on our mobile app and make a payment from one of your CSB accounts, you won't be charged any fees.
Q: When will my payment post.
A:Eligible payments made through MessagePay must be received before 4:00 PM Eastern Time, Monday through Saturday in order to be credited the same day. Payments made on Saturday after 4:00 p.m. will be credited the next business day. A business day is Monday through Friday, excluding Federal holidays and as otherwise posted in our banking centers or at http://www.clintonsavings.com. Eligible payments processed on days the Bank is closed or after the final cutoff on any business day will be credited on the next business day.
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*The Bank will process all eligible payments transmitted and received during the hours established by the Bank for accepting eligible payments made through MessagePay, except when prevented from doing so due to equipment or electrical failures or any other condition beyond the reasonable control of the Bank. Eligible payments made through MessagePay must be received before 4:00 PM Eastern Time, Monday through Saturday in order to be credited the same day. Payments made on Saturday after 4:00 p.m. will be credited the next business day. A business day is Monday through Friday, excluding Federal holidays and as otherwise posted in our banking centers or at http://www.clintonsavings.com. Eligible payments processed on days the Bank is closed or after the final cutoff on any business day will be credited on the next business day.