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Through our Web site, we strive to provide valuable information to you about how we may serve you. Whether you are a valued existing customer or someone shopping for new bank services, we hope our site answers your questions about our products, services, locations and hours.

We collect information on visitors to our Web site in the aggregate and use it for internal review purposes only. This information enables us to tell which areas of the site are of most interest to our users, which avenues of site promotion are most effective, and peak access times.

Our Web site does not require you to disclose any personally identifying information. If, however, you choose to contact us via e-mail, please keep in mind that your e-mail address, and any other information your e-mail header shows about you, such as your name or organization, will be revealed to us in your e-mail. When you communicate with us via e-mail, we will use your e-mail information in confidence and only for the specific purpose of responding to your comments or questions.

At Clinton Savings Bank your privacy and security are our highest priority. As email communications are not secure, we strongly advise that you do not include any confidential, non-public, or sensitive information, such as social security or account numbers, in this format.”

What does Clinton Savings Bank do with your personal information?

Privacy Statement (printable version)

Privacy Statement Mobile App Supplement (printable version)


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Account balances
  • Payment history
  • Transaction history
  • Transaction or loss history
  • Account transactions

When you are no longer our customer, we continue to share your information as described in this notice.


All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Clinton Savings Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Clinton Savings Bank share? Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes - to offer our products and services to you No We don't share
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes - information about your transactions and experiences No We don't share
For our affiliates' everyday business purposes - information about your creditworthiness No We don't share
For nonaffiliates to market to you No We don't share


Call 888-744-4272(4CSB) or go to

What we do

How does Clinton Savings Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Clinton Savings Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Apply for a loan
  • Apply for financing
  • Provide account information
  • Provide your mortgage information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.



Companies related by common ownership or control. They can be financial and non-financial companies.

  • Clinton Savings Bank has no affiliates.

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Clinton Savings Bank does not share with nonaffiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Clinton Savings Bank doesn't jointly market.

Other Important Information

For Massachusetts Customers. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

Mobile App Supplement

CSB’s mobile apps utilize features on your device to improve performance and help prevent fraud.

The type of information we may collect regarding your mobile device can include:

  • Device settings
  • Unique device identifiers
  • Information about your location
  • Analytical information that may assist with diagnostics and performance

Some information is collected automatically and does not require any action on your part. For your convenience, you may be asked to grant permission to access features on your mobile device, which may include but is not limited to, the following:


Allows Access to:

Used For:


The device’s camera

Mobile Remote Deposit


Contacts on the device              

Person to Person Payments/Recipient List


Your location    



Biometric settings on the device

Login to mobile app using device biometrics

It is important for you to understand that before granting access to this information, you will be prompted to give the application that permission.  If you do not wish to grant that permission, you may decline. If access is not allowed, the feature requiring that data will not fully function. If you later change your mind, those permissions can be updated in your device's settings.

Relationship to Privacy Statement

This CSB Mobile Privacy Policy supplements Clinton Savings Bank’s Privacy Statement and in the event of any inconsistency between the two, the Privacy Statement shall govern.